Warranty
| In a move that is indicative of the confidence Hyundai Motor Company Korea has in its products, Hyundai has extended the standard manufacturer’s warranty it offers on all its passenger vehicles and the H100 Bakkie in South Africa, Namibia, Botswana and Swaziland. The standard 3 year or 100 000 km warranty has been increased to a staggering 5 year or 150 000km manufacturers warranty. This change is valid for all new passenger vehicles. This makes it the best manufacturer’s warranty in South Africa, and the first of its kind to be applied across an entire product range. Hyundai’s continued efforts to improve the quality of its products can not only be seen in recent industry surveys, but also in the number of loyal Hyundai customers that are experiencing hassle-free, day-to-day driving. This resulted in us not having a second thought about launching a product of this nature. The manufacturer’s warranty offered by Hyundai Motor Company Korea covers a number of various vehicle components. These include components which make up the vehicle’s engine, transmission and gearbox, drive lines and final drives, drive couplings, steering, front and rear suspension, brakes, exhaust, electrical system and air-conditioning system. The full extent of this warranty is explained in detail in the service book provided with every new vehicle bought. This is also not just a mere warranty extension such as that which Hyundai customers can take out when they purchase a vehicle. This is an increase in the duration of the full manufacturer’s warranty and has the full backing of Hyundai Motor Company Korea. With Hyundai’s new 5 year or 150 000 km manufacturer’s warranty a customer can either drive their vehicle for longer without having to worry about the warranty expiring, or they can resell the vehicle to a new owner while the vehicle still has a significant portion of the warranty remaining. The introduction of the 5-year warranty is an example of Hyundai’s continuing commitment to quality that was acknowledged in many case studies such as the J.D. Powers survey (see website for details), where Hyundai was ranked as the top mass–market automotive brand in terms of initial quality. The Commercial Vehicle division of Hyundai Motor Company Korea has also increased the Manufacturer’s Warranty on the HD65 and HD72 to 2 years or 100 000km. The Hyundai extended manufacturers warranty is the best of its kind in South Africa.
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